Total IT Solution
Sooner or later, it’s bound to happen. And when it does, we’re here to help.
Winged Disc Technologies provides the Virtual Service Desk, a team of US-based, certified technical experts trained to troubleshoot your technical issues, 24 hours a day.
With our Total IT Solution you can reduce operational costs while freeing your internal resources to focus on more critical business related and development projects.
Virtual Service Desk includes:
- Desktop Operating Systems – Microsoft Windows 2000 and up
- Office Suites – Microsoft Office 2000 and up
- Email Clients – Microsoft Outlook 2000 and up
- Browsers – Internet Explorer 6 and up, Mozilla Firefox
- Third Party/Proprietary Software
- All third party and proprietary software will be supported on a best effort basis.
PC and Network Services
- PC and network troubleshooting
- Handheld device configuration and troubleshooting
- Administrative tasks
- Software installations
- Virus/Spyware removal
- File/Folder restores