Total IT Solution
It’s 10pm and your desktop just crashed.
Who do you call?
Sooner or later, it’s bound to happen. And when it does, we’re here to help.
Winged Disc Technologies provides the Virtual Service Desk, a team of US-based, certified technical experts trained to troubleshoot your technical issues, 24 hours a day.
With our Total IT Solution you can reduce operational costs while freeing your internal resources to focus on more critical business related and development projects.
Virtual Service Desk includes:
Software Support
- Desktop Operating Systems – Microsoft Windows 2000 and up
- Office Suites – Microsoft Office 2000 and up
- Email Clients – Microsoft Outlook 2000 and up
- Browsers – Internet Explorer 6 and up, Mozilla Firefox
- Third Party/Proprietary Software
- All third party and proprietary software will be supported on a best effort basis.
PC and Network Services
- PC and network troubleshooting
- Handheld device configuration and troubleshooting
- Administrative tasks
- Software installations
- Virus/Spyware removal
- File/Folder restores